Support | CollagePad

Contact / 联系我们

For help, include your device model, iOS version, app version, the template name, steps to reproduce the problem and any error message. Remove personal or sensitive content from screenshots before sending them.

反馈时请附设备型号、iOS 版本、App 版本、模板名称、复现步骤和错误提示。发送截图前请移除私人或敏感信息。

Creating a collage / 制作拼贴

Choose a template from Explore or Collections, choose a layout and tap Use template. Select any number of photos up to the available slots, or Skip. Blank slots can be filled directly in the editor.

在 Explore 或 Collections 选择模板与版式，点击 Use template。可以少选照片或 Skip，空白槽位可在编辑器内补充。

Exporting / 导出

Export supports JPG and PNG. Free users export at a 1350-pixel long edge; Pro offers up to 4000 pixels. A free export of a Pro template contains the CollagePad brand strip. If saving to Photos fails, check the app's photo permissions in iOS Settings, or use Share.

支持 JPG 和 PNG。免费版长边 1350 像素，Pro 最高 4000 像素。免费使用 Pro 模板导出时包含品牌条。无法保存相册时，请检查 iOS 照片权限或使用分享。

Purchases / 购买

Use Restore purchases in the Pro screen with the Apple Account that originally purchased. Manage or cancel subscriptions in your App Store account. Lifetime purchases do not cancel existing subscriptions automatically. For refunds, visit Apple Report a Problem.

使用原购买 Apple 账户在 Pro 页面恢复购买。订阅在 App Store 账户中管理或取消。终身买断不会自动取消已有订阅。退款请访问 Apple 问题报告。

Local projects / 本地项目

Projects and imported originals are stored on your device. Export and back up important work before uninstalling the app. Shared copies and exported Photos images are managed separately.